Return & Exchange

Customized items

All items with a customization are finale sale. 

 

Cancellation of an order

If the order has not been shipped, it can be cancelled - only if the cancelled items have no customization.

 

Protection
We offer a protection for all broken items when received. Our products are all fragile & are not meant to be dropped or thrown. Therefore, if the item arrives broken to your address, it will be a pleasure for us to return another one. Please note that we offer a protection within 72h of reception of your package.

You can email us at infos@cupscrafts.com